COVID-19 (Coronavirus) Updates

COVID-19 (Coronavirus) Update for Village of Waunakee

UPDATED 12/29/2020



Many citizens have expressed curiosity regarding the number of positive COVID-19 cases in our community.  This is not a number that is tracked at the local level. That information is currently shared at the county level because more specific data could identify people in our communities. No matter where you live, our recommendations are the same: stay home as much as possible. Here’s the recommendations form Dane County Public Health:


Please call or email rather than visit. 608-850-8500 or We likely can complete your request or transaction without in-person interactions.


For news about the Waunakee Community School District response to the Covid-19 outbreak, visit their Facebook page or website at


The Village is gathering various communications related to business support:


Contact the applicable department by phone to discuss options that would avoid face-to-face contact. A staff directory is available here: Options may include on-line payments or use of the dropbox located outside the entrance to Village Hall 24/7.


While some non-essential Village committee meetings will be cancelled, many are continuing but will be held as live virtual meetings until further notice. The public will be informed on the meeting agendas on how to participate.

The on-line meeting agendas can be found at In addition to the public, all Board members and staff will also be participating remotely. Anyone with questions may contact the Village at (608)850-2182 or


Village Hall is closed to walk-in visits. Village Hall staff remain working, either at Village Hall or remotely. You can contact Village Hall at 608-850-8500 or Emails and messages are checked regularly. All other business should be conducted by phone/email by contacting the applicable department (

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The Village Center is currently open for a limited amount of in-person business.  If you plan to visit the Village Center – please know that face coverings are worn in our facility.  Our staff team continues to be available by phone (608.850.5992) and email ( to help customers with questions, program registrations and other Village Center business. A reminder that program registration is always available online at

In accordance with PHMDC Order #13 the Village Center will once again be offering a limited amount of in-person programming.  Visit us online at to see what is available now.   Registration for our spring session of fitness classes (March 1 – May 1).  Both in-person and on-line classes are available.  Follow this link for more information:  Group Fitness Schedules | Waunakee, WI - Official Website

The Fitness Center and walking track continue to be open with limited numbers, by appointment only, masks required.  To make an appointment to work out, please call us at 850-5992.  The Center is open the following days/times:

Monday – Thursday    6:00 a.m. to 7:00 p.m.

Friday 6:00 a.m. to 2:00 p.m.

Saturday 7:00 a.m. to 1:00 p.m.

Sunday    CLOSED

To learn more about the details of this plan follow this link:

Online programming options are available!  Connect with us via Facebook ( and on our Virtual Recreation webpage which can be accessed at for some great ideas for staying active!

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The Senior Center continues to provide home delivered meals for those who are eligible and case management services. The congregate meal site at the Senior Center is currently closed. 

The Senior Center is open for scheduled appointments, which include foot care and massage therapy. We ask that when you arrive for your appointment you wait in the dining room area where you will have your temperature taken. You are required to wear a mask. If you do not have a mask one will be given to you. Appointments can be made by calling 849-8385. 

The Senior Center is currently offering limited programming. A reservation is needed for any scheduled program and we limit the number of attendees. If attending any programs your temperature will be taken and you are required to wear a mask. Please vis it the Senior Center website for more information on monthly scheduled activities. Reservations can be made by calling 849-8385. 

The RSVP Driver Escort program remains suspended. If you are in need of a ride to a medical appointment call the Transportation Center of Dane County 608-242-6489 and they will assist you with scheduling a ride. 

The Senior Center’s Lending Closet is open, but please call to check if the item you’re in need of is available. You will also need to make an appointment to pick up any items you would like to borrow.

For more information please go to or call 849-8385

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The Library is once again open and serving customers inside the building. Some services, such as study rooms and children's play areas, remain unavailable. We ask that all visitors maintain social distance and wear masks. Drive-up contactless pick-up of holds remains available by calling 608-849-4217.

Our current hours are:
Monday- Thursday 9AM-6PM
Friday 9AM-6PM
Saturday 10AM-5PM

Please call the Library anytime Monday-Friday from 9 AM to 6 PM if you have questions about services.  The Library will also respond to questions through email ( or on social media.

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The Police Department is suspending fingerprinting services, PD tours, ridealongs, and WNC dropoffs.  We are encouraging residents to calls us with questions or complaints that can be handled over the phone instead of coming to the PD. Our non-emergency # is 608-849-4523.

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Public Works garage offices are closed to the public. A sign is posted for "appointments only".

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Utility COVID-19 specific web page:

The Waunakee Utilities lobby is closed to visitors until further notice. Customer service staff remain available during normal business hours at (608) 849-8111 or at

We have staffing plans in place to ensure our electric, water, wastewater, customer service, and other critical team members can continue to serve you. Many utility-related topics can be found at, including payment options.  The utility also has a payment drop box located in the parking lot for customers to utilize.

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Playgrounds are now open for use.  Social distancing is recommended for all participants.

Basketball, Pickle Ball, Tennis Courts* and the Skate Park are now open as the weather allows.  (The Ripp Park tennis courts are closed for the season)

Parks and Playfields: Residents are invited to utilize public parks for activities such as walking, biking, hiking, or running. Use of our playfields for organized sports will follow guidance from PHMDC.

Park Restrooms are closed for the season.  

Reservations for shelters for the 2021 season will begin on Monday, February 1 at the Village Center.  Call 850-5992 after that date to hold your shelter and learn more about the reservation process.

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Payments can be placed in the silver drop box located outside Village Hall, mailed to P.O. Box 100 or paid via credit card/debit card at Paperwork for the court can also be placed in the silver drop box located outside Village Hall or mailed to P.O. Box 100.

Juvenile ordinance citations will be heard at 5:30 pm via the Zoom link listed below. 
(You will be brought into your initial appearance when it is your turn to ensure confidentiality for each juvenile defendant, so please wait patiently).

January 5th                                 April 13th
February 2nd                              May 4th 
March 2nd                                  June 1st 

Please click the following link to join the webinar:
OR Join by Telephone: (312) 626-6799  Webinar ID: 831 8646 2849

TRAFFIC/ORDINANCE COURT will start at 5:30 PM and GOOD CAUSE/INDIGENCY HEARINGS will follow via the Zoom link listed below.  

January 12th                  April 20th 
February 9th                  May 11th
March 9th                      June 1st (@ 6:30 pm following Juvenile)

Please click the following link to join the webinar:
OR Join by Telephone: (312) 626-6799  Webinar ID: 853 9019 0911

If you have any questions/concerns, PLEASE call 608-849-4573 or email These are being monitored during this time.

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We are open for store donations, client shopping, and volunteering on Monday, Wednesday, and Friday from 9:00 AM-4:00 PM and the 4th Saturday of the month from 9:00 AM-2:00 PM.

Since the pandemic began back in March, Waunakee Neighborhood Connection has continued to facilitate “neighbors helping neighbors” so that everyone in our community is able to thrive during this time. Our free Community Store, case management, holiday programs, and other essential services are making a positive difference every day and we have continued to adjust, as necessary, based on the current situation and public health orders. 

Anyone needing assistance, even on a short-term basis, is encouraged to contact us at (608)849-5740 or  We’re here to help!

Due to continuing high level of COVID-19 cases in our area, Waunakee Neighborhood Connection has implemented the following operations plan starting January 11th, 2021. 

Changes to procedures

  • We have suspended accepting furniture donations as those involve our volunteers going in and out of donor and client homes. If a donor is able to deliver the furniture once it is matched with a family, we may be able to accept the donation. 
  • We will allow only five volunteers in the building at any one time, and only if their work does not require them to encroach upon the space being used by another staff member or volunteer. The areas where volunteers may work include the Welcome Desk, Sorting Room, Store, Storage Room, and Data Entry office. Two volunteers who live in the same household may work in the same area but will still count as two volunteers in the building. 
  • Clients should make an appointment to shop during our open hours.  Appointments can be made online or by contacting us at (608)849-5740 or 

Current procedures that will continue

  • Anyone who is experiencing symptoms or who has been exposed should not enter the building. 
  • Anyone entering the building must be wearing a mask and keep it on through the duration of their time in the building. The only exception is for staff members working in their private office with the door closed. 
  • Volunteers and clients must sign in and out on the Daily Visitor Tracking form.
  • Staff members will continue to be present in the building on Mondays, Wednesday, and Fridays and we will be open from 9:00 AM-4:00 PM on those days.  We will also be open the 4th Saturday of the month from 9:00 AM-2:00 PM. Staff may work from home on Tuesdays and Thursdays. 
  • We will continue to accept donations for the Community Store. Donations can be dropped off in the building lobby and will be held for 48 hours before being sorted.
  • The building will be cleaned at least twice a week and high-touch surfaces will be disinfected regularly by staff and volunteers.  

We will regularly re-evaluate this plan and make adjustments, as needed. 


Prevent the spread - wash your hands regularly for at least 20 seconds with soap and water, cover your coughs and sneezes, and stay home when you are ill.

Madison & Dane County Public Health have issued recommendations for individuals, families, and businesses to consider regarding COVID-19. That information is available here:

The recommendation of the Wisconsin Department of Health Services is if you traveled to a country with a level 3 travel health notice for COVID-19, you will be asked to self-quarantine for 14 days after returning to Wisconsin. If you have a fever, cough, and shortness of breath, seek medical attention and stay home. This means do not go to school, work, enter public buildings, or attend large gatherings. Please See the Wisconsin Department of Health Services’ website for more details on self-quarantining:

Follow Public Health Madison & Dane County on Facebook and Twitter to see the latest local updates. For the most up-to-date information, visit the CDC’s coronavirus webpage:

United Way of Dane County has many resources and avenues to be of help to others here: